Please read these terms carefully before using the CosmosIQ platform. These terms form a legal agreement between you and Matriye Software Pvt Ltd.
By accessing or using the CosmosIQ platform (www.cosmosiq.ai), its mobile applications, or any services offered by Matriye Software Pvt Ltd, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
You must be at least 13 years old to use CosmosIQ. Learners between 13–18 years require parental or guardian consent. By registering, you represent and warrant that you meet these eligibility requirements and that all information you provide is accurate and complete.
CosmosIQ reserves the right to modify these Terms at any time. We will notify registered users of material changes via email or platform notification at least 14 days in advance. Continued use after notification constitutes acceptance of the revised Terms.
To access most CosmosIQ services, you must create an account using accurate and current information. Each individual may only maintain one personal account. Corporate or institutional accounts require separate registration.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must immediately notify CosmosIQ at support@cosmosiq.in if you suspect any unauthorised use of your account.
CosmosIQ reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, attempt to circumvent access controls, or misrepresent identity or qualifications.
Upon successful payment and enrolment, you will receive access to the enrolled course content for the duration specified in the course details (typically 12 months from enrolment date). Lifetime access, where offered, is subject to the course remaining active on the platform.
CosmosIQ courses include video lectures, study materials, assignments, quizzes, mock tests, and mentorship sessions as described in each course's curriculum. Course content may be updated periodically to reflect current industry standards.
Certificates of completion are issued upon meeting the requirements specified for each course (typically a minimum score on assessments and completion of required modules). Certificates are issued digitally and can be shared on professional platforms like LinkedIn.
Course access is non-transferable. You may not share your login credentials or course content with others. Sharing access may result in account termination without refund.
All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. CosmosIQ reserves the right to modify pricing at any time; changes will not affect existing enrolments.
We accept UPI, credit cards, debit cards, net banking, and EMI options through our secure payment gateways. EMI availability depends on your bank and card type. For institutional/bulk enrolments, contact sales@cosmosiq.in for invoice-based payments.
In case of payment failure, the amount debited (if any) will typically be refunded to your account within 5–7 business days. Please contact support@cosmosiq.in with your transaction reference number for assistance.
All content on the CosmosIQ platform — including course videos, study materials, assessments, graphics, logos, and the CosmosIQ brand — is the exclusive intellectual property of Matriye Software Pvt Ltd or its licensors, protected under Indian and international copyright laws.
Your enrolment grants you a limited, non-exclusive, non-transferable, revocable licence to access and view course content solely for your personal, non-commercial educational purposes.
You may not: reproduce, distribute, or resell any course content; record or screen-capture video lectures without prior written permission; use CosmosIQ content for commercial training or instruction; or reverse-engineer any part of the platform.
Users must not: post or share illegal, offensive, or defamatory content; harass or threaten other users or staff; attempt to hack or disrupt platform services; submit false or misleading information; use automated bots or scrapers; or impersonate any person or entity.
CosmosIQ maintains a respectful learning environment. Interactions in discussion forums, live sessions, and support channels must be professional and constructive. Violations may result in content removal, suspension, or permanent ban.
CosmosIQ provides courses to the best of its ability but does not guarantee specific learning outcomes, job placements, salary packages, or exam results. Placement assistance is offered as a support service and not as a binding placement guarantee.
While we strive for 99.9% uptime, CosmosIQ does not warrant uninterrupted or error-free access to the platform. We shall not be liable for losses resulting from technical interruptions beyond our reasonable control.
To the maximum extent permitted by applicable law, CosmosIQ's total liability to any user shall not exceed the amount paid by that user for the specific service in question during the 12 months preceding the claim.
These Terms shall be governed by and construed in accordance with the laws of India, specifically the Information Technology Act, 2000, and other applicable statutes.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
Before initiating legal proceedings, both parties agree to attempt to resolve disputes informally by contacting support@cosmosiq.in. Most concerns can be resolved within 7–14 business days.
For any questions regarding these Terms and Conditions, please contact: Matriye Software Pvt Ltd (Brand: CosmosIQ®), Pune, Maharashtra – 411001, India. Email: support@cosmosiq.in | Website: www.cosmosiq.ai
If you have any questions or concerns about these Terms and Conditions, our legal team is ready to assist you.